Friday, February 5, 2016

How to clear the E-017 Error on GoTV

To Clear E-017 error on your GOTV decoder: Start off your subscription is active and valid i.e make sure you've made a successful subscription that has not expired.


There are 2 methods to clear this error:

1. Using your mobile phone send reactivation SMS in this format: RESET IUC NUMBER as a message to 4688 for example RESET 2003029600 to 4688 (where 2003029600 is your IUC Number) NB: If you are using this method, i suggest you do it during the day (8a.m - 7p.m) *The IUC NUMBER are those digits on the red label under the decoder.

 2. You will need calling Gotv customer care. The Gotv Customer care line is 012703232. You may listen to the voice prompt but DON'T follow the voice prompt, the machine will forward your call automatically to one of their agents. Both methods work I can guaranty you. Happy Viewing..

9 comments:

  1. Iuc 6995423748 Active for me name Kazadi phone number +260965417052 City Solwezi country Zambia

    ReplyDelete
  2. How to know my iuc I can't find it

    ReplyDelete
  3. Been trying to reset it's not working iuc 7035319003

    ReplyDelete
  4. Thanks for the information..The reset she worked

    ReplyDelete
  5. THANK YOU FOR YOUR HELP MY NAME IS HICKS FROM KABWE

    ReplyDelete
  6. I have been trying to reset e017-o on my decider IUC : 754543854

    ReplyDelete